FAQ

Frequently Asked Questions ... Due to high traffic on JoKa messaging, here are the answers to frequently asked questions. Do you sell masks? Yes, you can get them online. Is there has different mask sizes? Yes, the options are available online. Is there a way to pick up my order in store? Yes, all you have to do is select the pick-up option during checkout. We will contact you when it is ready to schedule a pickup with you. What is the tailoring time? The items in your order will be processed in order arrival of orders. We are doing everything in our power to get orders out quickly but there is currently a large volume of orders. I have placed an order and would like to add items. is this possible? As of April 30, it is no longer possible to add to orders. Please place another order. The 2 orders will be processed separately. Adding or changing orders doubles the time it takes to process orders and we want to be as fast and efficient as possible. I would like to cancel my order is it possible? Currently we cannot cancel or modify an order. The order volume being too high.